Pettounsi Privacy Policy

1. Introduction

Pettounsi is a pet-focused social and community app. This Privacy Policy explains what information may be collected, how it may be used, how long it may be kept, and what choices users have regarding their information.

2. Information we collect

Depending on how you use Pettounsi, the service may collect or process the following categories of information:

• Account information, such as your email address, display name, username, profile photo, and sign-in provider information.
• Profile information, such as optional biography text, optional phone number if you provide it, and other profile details you choose to add.
• User-generated content, such as posts, comments, likes, messages, listings, requests, reviews, reports, and other community content you submit through the app.
• Media uploads, such as images or file URLs connected to posts, profiles, listings, requests, or messages.
• Location-related information if location or map-related features are used in the app or if you choose to share location information.
• Device and diagnostic information that may be needed for app reliability, security, troubleshooting, abuse prevention, and service improvement.

3. How information is used

Pettounsi may use information for purposes such as:

• creating and authenticating accounts;
• operating core app features and displaying user profiles and content;
• supporting messaging, social, listing, and community interactions;
• handling support requests and processing account deletion requests;
• reviewing reports, preventing abuse, reducing fraud, and supporting platform security;
• meeting legal obligations and responding to valid legal requests;
• maintaining, improving, and troubleshooting the service.

4. Third-party services

Pettounsi may use third-party service providers to support features such as authentication, sign-in, database hosting, file storage, diagnostics, and map or location functionality. These providers may process information on Pettounsi’s behalf as needed to operate the service.

5. User-generated content and moderation

Users are responsible for the content they submit to Pettounsi. The service may use community rules, moderation tools, reports, block features, and manual review to help keep the platform safe and usable. Content or accounts may be limited, removed, suspended, or otherwise restricted when they violate policies, applicable law, or safety requirements.

6. Data retention

Information may be kept for as long as needed for app functionality, moderation, dispute handling, abuse prevention, fraud prevention, security, support, and legal obligations. Retention periods may vary depending on the type of information and the purpose for which it is kept.

7. Account deletion

Users can request deletion of their Pettounsi account from within the app. When a deletion request is processed, the account and associated personal data are deleted or anonymized. Some information may be retained where legally required or where retention is reasonably needed for safety, fraud-prevention, abuse-prevention, dispute resolution, or security reasons.

8. User choices

• You may update some profile information inside the app.
• You may manage device permissions such as location, camera, and photo access through your device settings.
• You may report or block other users using the available in-app tools.
• You may request account deletion inside the app.

9. Children

Pettounsi is not directed to users below the minimum age required by applicable law. If you believe information may have been collected from a user who should not be using the service, contact support so the matter can be reviewed.

10. Security

Pettounsi takes reasonable steps intended to protect information and support platform security. However, no method of transmission, storage, or processing is completely secure.

11. International use

Pettounsi and its service providers may process information in countries where infrastructure or service providers operate. By using the service, you understand that information may be processed outside your home jurisdiction.

12. Changes to this policy

This Privacy Policy may be updated from time to time. If changes are made, the effective date above will be revised to reflect the latest version.

13. Contact

For privacy, support, moderation, or account deletion questions, contact: bmajdi92@gmail.com